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Connection Failed

If your connection test fails, work through the following checks:
  1. Firewall rules. Make sure Cobi’s IP addresses are allowlisted.
  2. Credentials. Double-check your username and password are correct.
  3. Host and port. Confirm the host address and port match your database configuration.
  4. Database name. Check that the database exists and the user has been granted access to it.
  5. SSL requirements. Some databases require SSL connections.
  6. MongoDB only. Ensure outbound HTTPS access is permitted from your server. Contact [email protected] for on-premises or air-gapped deployments.

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Slow Queries

If the Data Assistant is slow when querying your database:
  1. Ensure your database has appropriate indexes on the columns being queried.
  2. Consider creating views for commonly queried data.
  3. Add Custom Instructions to help Cobi write more targeted queries.