Account linking connects your Slack user to your Cobi user. This improves attribution and makes it clear who asked each question.
How linking works
Confirm Slack is installed
A Cobi admin must connect the Slack workspace from Settings > Integrations first.
Run the link command
In Slack, run /cobi link.
Open the link
Click Link account in the private Slack response.
Confirm in Cobi
Finish linking while signed in to the Cobi account that belongs to the connected organization.
Check status
Run /cobi status to confirm your account is linked.
Linked users
Linked users are attributed to their Cobi user. This is useful for audit trails, answer ownership, and support.
Unlinked users
Unlinked users can still ask Cobi questions in a connected Slack workspace. Their questions are attributed to their Slack user instead of a Cobi user.
External guests
External guests cannot use Cobi in Slack. If an external guest mentions Cobi, Cobi rejects the request.
Common linking issues
You only need to link once per connected Slack workspace.
